We offer store credit or exchanges when it comes to returns. You will only fully get a refund if there is a manufacturer defect. ALL returns must be done within 7 days of purchase and/or product arrival. After the 7 day mark, items will not be accepted. Buyer is responsible for shipping both ways.
Items that can be returned:
- Items must be UNWORN with tags still attached and receipt.
- Items must be free of scents (dogs, perfume, cigarette smoke, deodorant, etc)
- Items purchased at full cost.
Items that cannot be returned:
- Items that have been worn or washed.
- Items that do have a scent to them.
- Items that are on sale for more than 20% off retail price.
How do I receive my store credit?
Your store credit will be emailed to you with a discount code so all you have to do is enter it when checking out! Store credit has to be used all at one time.
PLEASE SEND RETUNRS TO:
The Lillipad Boutique
23 Curtis Avenue
New Fairfield CT 06812