We offer store credit or exchanges when it comes to returns. You will only fully get a refund if there is a manufacturer defect. ALL returns must be done within 7 days of purchase and/or product arrival. After the 7 day mark, items will not be accepted. Buyer is responsible for shipping both ways.

 

Items that can be returned:

- Items must be UNWORN with tags still attached and receipt.

- Items must be free of scents (dogs, perfume, cigarette smoke, deodorant, etc)

- Items purchased at full cost.

 

Items that cannot be returned:

- Items that have been worn or washed.

- Items that do have a scent to them.

- Items that are on sale for more than 20% off retail price.

- Accessories

- Shoes

- Bodysuits

 

How do I receive my store credit?

Your store credit will be emailed to you with a discount code so all you have to do is enter it when checking out! Store credit has to be used all at one time.

 

PLEASE SEND RETUNRS TO: 

The Lillipad Boutique

23 Curtis Avenue

New Fairfield CT 06812